Privacy and personal information
You should know what happens to the details you send us before you send them. This policy explains how Arc Accord Co. handles personal data shared through this website, enquiries, email, telephone and instructed document work under applicable Irish and EU data protection requirements.
01 / Information and purpose
We collect information that helps us respond to your request and handle work you ask us to do. We ask for relevant details.
| Information | Why we use it |
|---|---|
| Name, email address, telephone number and any preferred contact details you provide. | To reply to an enquiry, arrange a consultation and keep in touch about your request. |
| Details about a contract, agreement, document or matter that you describe. | To understand the scope of your request, prepare or review documents when instructed, and manage the work. |
| Basic technical and usage information, such as browser type, device details and pages visited. | To operate, protect and maintain the website, and to understand general site use where applicable. |
02 / How information is handled
Each use has a reason. We use the lawful basis that fits the purpose and the stage of our contact with you.
We process enquiry details to take steps you request before entering an agreement, and to respond to questions in our legitimate interests. For instructed work, we use information needed to perform our agreement with you. Where consent is the appropriate basis, you can withdraw it at any time.
Enquiry records that do not lead to an instruction are normally kept for up to 12 months after our last contact. Records for instructed work are normally kept for seven years after the matter closes. We may retain relevant records longer where needed for a legal obligation or a dispute.
We may share the information needed with service providers supporting website hosting, email, security and document handling. They may use it only to provide their services to us and must protect it. We do not sell personal data.
If information must be processed outside the European Economic Area, we use an appropriate transfer safeguard where required by data protection law.
03 / Protection and choices
We take practical steps to guard personal data. Care is built into handling.
Depending on the circumstances, you can ask us to:
Some rights have limits. We may need to keep information required by law or needed to establish, exercise or defend a legal claim. Contact us to make a request; we will respond within the timeframe required by law and may ask you to confirm your identity.
You may also complain to Ireland's Data Protection Commission at dataprotection.ie.
04 / Speak with us
Contact Arc Accord Co. with a question about your personal data or to exercise a right. We handle document instructions on a confidential basis and limit access to information needed for the work.
Postal address: Darcystown Road, Lusca, Fingal, Ireland. We may update this policy when our practices or legal requirements change. The current version will appear on this page; check it before sending personal information. See our website terms for related information.